FAQs

Frequently Asked Questions

What is the size of rolls that the grass is supplied in?

Our artificial grass comes in 4 metre wide rolls and is then cut to suit your specific needs.

How long will the grass last for?

Your artificial grass will last for around 15 to 20 years. 

Is it possible to install the grass myself?

Yes. We can provide the artificial grass to you with full instructions, advice and joining techniques, so you can take care of the work yourself if necessary.

Does rainwater drain away by itself?

Yes. All of the artificial grass supplied is perforated and it can cope with even extreme levels of rainfall. As we utilise fine sand drainage and the artificial grass is bedded on an aggregated sub base, there will be no issue with drainage.

Can the artificial grass be laid on a slope?

Yes, this is not a problem.

Is artificial grass suitable for pets?

Yes, our grass is extremely friendly to pets.

What if my dog defecates on the artificial grass?

Remove the offending matter and then wash the surface. Washing the surface will prevent smells lingering and will ensure that no staining occurs.

Will the artificial grass fade under sunlight?

No, our artificial grass is very UV stable. This means it won’t fade, meaning you can rely on its finish staying the same.

Will artificial grass become hot in the sun?

Yes. During elongated periods of warmth and sunlight, the artificial grass will be hotter and it is advised to wear something on your feet. It may be advisable to keep children of the grass or at least ensure they know the grass is hotter during warm weather periods.

Can I obtain an estimate?

Of course. Get in touch with us via the online form or give us a phone call. We will provide a visitation at a time that suits you and examine your garden. We will then provide you with a no obligation quote tailored to your requirements.

How long will my grass take to arrive?

We have considerable stock of all of our products at our depot. If you only want the product supplied, we normally provide your artificial grass within 48 hours. For a supply and fit order, we usually compete the process within 4 weeks.

Can artificial grass be laid around trees?

Yes, we can trim or cut the artificial grass at any time during the laying process

Can artificial grass be placed under a climbing frame?

Yes! We recommend choosing our shock-pad system, which is a rubber underlay. This drastically reduces the risk of receiving an injury.

Can artificial grass be cut to fit a circle?

Yes, the artificial grass can be cut into any shape and to fit around any existing feature at your property.

Do I need to maintain my surface?

There is a need for minimal maintenance and we can offer you a “once a year” maintenance service for an affordable price.

Is artificial grass fire resistant?

Our artificial grass that has been sand filled has been tested by an independent body has been awarded a DIN 51960 Class 1 Certificate. Therefore, we recommend the use of sand-fill on all of our products. Sand-filled grass has been tried and tested by an independent body and has been awarded a DIN 51960 Class 1 Certificate. We recommend that sand fill is essential on all of our products.

Does artificial grass cause injury or burns when you fall on it?

We recommend choosing our shock-pad system, which is a rubber underlay. This drastically reduces the risk of receiving an injury. We provide a 25mm shock pad to help minimise the risk of injury when falling on it. All of our safety systems are safe for schools and nurseries.

Does artificial grass flatten?

Much like real grass, when artificial grass is walked on, it will bend but it can be brought back to its intended state by brushing against the pile.
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